|
 |
| Logging in for the first time |
|
|
| As a new HP Original Rewards member logging in for the first time, you are required to set up your Password using the default password/pin provided in the welcome e-mail. With your Userid and new Password, you may now login to your account. |
|
| About the programme |
|
|
| » What are the other benefits of HP Original Rewards? |
| » What does it take to be a member? |
| » How do you become a member? |
| » Can you register more than 1 member from the same company? |
| » Is there a joining fee or subscription fee? |
|
| Earning points as a member |
|
|
| » Will all HP products you purchase be eligible for points? |
| » Using your eCoupon number to earn points |
| » Locating your Maintenance Kit eCoupon number |
| » Locating your LaserJet print cartridge eCoupon
number |
| » Locating your Inkjet print cartridge eCoupon number |
| » Locating your Designjet print cartridge eCoupon number |
» Your purchased original HP print cartridge does not carry a HP Original Rewards sticker or eCoupon
number |
|
| Gift redemption |
|
|
| » Redeeming gifts |
| » Receiving your gifts |
|
| Managing your account |
|
|
| » Viewing your points |
| » Your points expiry |
| » Can you exchange your points for cash? |
| » Can you change your Userid? |
| » Can you change your password? |
| » If you have misplaced your Userid and password |
|
| » Back to top |
|
|
|
| HP Original Rewards is a loyalty programme designed to recognize and reward Small and Medium Businesses (SMB) for the purchase of original HP printing products. As a member of the programme, every purchase of a qualifying original HP printing products can earn you points. Accumulate points by registering the 20-digit eCoupon number to redeem your favorite gifts from the HP Original Rewards catalogue.
|
|
| What are the other benefits of HP Original Rewards? |
|
|
| • | Online access to your account and points. |
| • | Exclusive invitation to events and parties. |
| • | Participate in member only promotions and earn bonus points. |
| • | Redeem from exquisite reward gift items. |
| • | Receive your monthly newsletter with points statement updates, printing know-hows, Lifestyle articles, computing and business tips and tricks and much more. |
| • | Be informed of the latest HP product discounts and offers. |
|
|
| What does it take to be a member? |
|
|
| You must |
| • Have an Annual expenditure on original HP print cartridges* of SG$1200 and above. |
| • Have Staff strength between 10 - 499 employees. |
| • Not be a HP reseller or wholesaler. |
| • Not participating in any MVC (Most Valuable Customer) programme. |
|
| » * View complete list of eligible products |
|
| How do you become a member? |
|
|
| You may Register to become a member using the online registration form or contacting our Customer service |
|
| » Register to become a member now |
|
| You may also submit your registration form offline via fax to 6512 1453. |
|
| » Download application form here (doc, 296 kb) |
|
| Can you register more than 1 member from the same company? |
|
|
| Yes, there are no limitations to the number of members registered from a single company. Each registered member will manage his or her own account independently. |
|
| Is there a joining fee or subscription fee? |
|
|
| No, this programme is absolutely free. All qualified members can earn points with every purchase of original HP print cartridges and stand to redeem gifts. |
|
| » Back to top |
|
|
|
| Will all HP products you purchase be eligible for points? |
|
|
| As long as the HP printing products are eligible in the programme, you will be able to earn points.
|
|
| » See the complete list of eligible HP printing products |
|
| Using your eCoupon number to earn points |
|
|
| Simply key in the 20 digit eCoupon number, along with your invoice details on the Register eCoupon page found on the website. Your HP Original Rewards points will be automatically credited to your account. |
|
| Locating your Maintenance Kit eCoupon number |
|
|
| 1. Purchase an original HP Maintenance Kit |
| 2. Locate the HP Original Rewards sticker tab on top of the box |
|
| Locating your LaserJet print cartridge eCoupon number |
|
|
| 1. Purchase an original HP LaserJet print cartridge. |
| 2. Locate the HP Original Rewards sticker affixed on the LaserJet print cartridge box. |
| 3. Tear the tab to reveal the eCoupon number. |
| 4. Login and register your 20 digit eCoupon number for points. |
|
| Locating your Inkjet print cartridge eCoupon number. |
|
|
| 1. Purchase an original HP Inkjet print cartridge. |
| 2. Locate the HP Original Rewards sticker tab at the top of the ink cartridge box. |
| 3. Open the ink cartridge box. |
| 4. Find the 20 digit eCoupon number printed on the inside of the box. |
| 5. Login and register your 20 digit eCoupon number for points. |
|
| Locating your Designjet print cartridge eCoupon number |
|
|
| Depending on the type of Designjet print cartridge you have purchased. The eCoupon number may be found inside of the box or on the inner side of the box flap as follows:
|
|
| 1. Peel the HP Original Rewards sticker affixed to the print cartridge box to reveal your eCoupon number. |
|
| 2. Open the print cartridge box to locate your eCoupon number printed on the inside of the box. |
|
| 3. Your eCoupon number is printed on the inner side of the flap of the cartridge box. Be on the lookout for the "Peel to reveal" label. |
|
| All eligible original HP print cartridges will carry the HP Original Rewards stickers with more information on locating your eCoupon numbers for the Designjet print cartridge you have purchased. |
|
| Your purchased original HP print cartridge does not carry a HP Original Rewards sticker or eCoupon number |
|
|
| All eligible original HP print cartridges will carry a 20-digit eCoupon number. This may be found on the purchased LaserJet print cartridge within the sticker, printed on the inside of your Designjet and Inkjet print cartridge boxes or on selected Designjet print cartridge box flap. You should always purchase original HP supplies from an authorised HP reseller/representative. |
|
| » Back to top |
|
|
|
| Redeeming gifts |
|
|
| Using the points available in your account, members can redeem gifts from the rewards catalogue. |
|
| Receiving your gifts |
|
|
| The gift item you have redeemed will be delivered to the registered address in your account within 4 - 6 weeks. |
|
| » Back to top |
|
|
|
| Viewing your points |
|
|
| You will have complete access to view and manage your points using the My Account page available when you login at the website. |
|
| Your points expiry |
|
|
| All points earned will expire in 12 months time. Any unused points in your account will be forfeited. You may not bring forward the balance of points to the new calendar year. |
|
| Can you exchange your points for cash? |
|
|
| No, your points may not be exchanged for cash. |
|
| Can you change your Userid? |
|
|
| No, your Userid is determined at point of registration. |
|
| Can you change your Password? |
|
|
| Yes, you should change your Password on a regular basis for added security measures. |
|
| » Change your Password now |
|
| If you have misplaced your Userid and password |
|
|
| You may login at the website and retrieve your User id or password using the Forgot Password or Forgot Userid accessible from the Login page. Alternatively, you can contact our Customer Service representative who will assist you with your query. |
|
| » Back to top |
|
